Here are some common questions about Solikes.

Getting
Started
Why Should I Buy Likes/Followers?

We all know that Instagram has become the most popular social network. Believe or not, the amount of likes on your pictures and your follower count is very important, and people will most likely scroll past your awesome pictures unless they see that a lot of other people have liked them already.

Buying likes and followers gives your profile a boost, which creates social proof and will bring you more followers and possible get your posts on the popular page.

Why SOlikes?

We offer competitive prices, friendly support and guarantee our services. Whether you are looking for IG followers or IG likes, we have packages for all price ranges. Our services have been used by more than 500 INFLUENCERS! Join our 200+ daily customers today and get exclusive discounts for your next purchase 🙂

What Do I Need To Provide?

This depends on the service, but for most services we just need the link to your social media channel.

For Followers: Just your profile URL! That’s it. No passwords, no account sharing.

For Likes: Again, just your profile URL! Simple, select if you want the likes on the last post, or spread them over the last 6 to 12 posts.

Ordering
Is my payment 100% safe?

Yes! We only work with the most trusted payment processing platforms:

  • Stripe 
  • Paypal

Both of these platform are VERY safe for customers and offer buyer protection guarantees.

All payments are processed on the payment processors servers, meaning none of your information is stored on our servers.

How do I go about making payment?

When you head to checkout you will see two payment options:

  1. Paypal
  2. Stripe

Select the one that is most convenient for you, and input your details. It is that simple!

How long does it take to process my payment?

Usually payments process in a few minutes, in odd cases (1% of payments) sometimes it may take a little longer.

It is very common to sometimes get your payment rejected by Paypal or Stripe and not get a notification about it. Please make sure your payment was completed before creating support tickets.

After Ordering

Delivery Time

Most orders will be delivered quite quickly after the payment is processed. However please allow for up to 12 – 24 hours for your order to be processed before sending a ticket. Some services will be completed faster such as Instagram likes or followers. Other services such as Youtube views will take up to 24 hours to deliver since we need to process these orders manually and manually create google adwords campaigns for your views.

Customer Support

We have a few customer support options for our clients:

 – Live chat (Facebook Messenger Widget on bottom right corner)

This will connect you directly to our Messenger chat where you can leave us messages and we will respond ASAP.

– Contact Email

Email us at [email protected]

– Ticket Form

You can find it here

My order has not started - What do I do?

Do not worry! We fulfill ALL of our orders. 

If the recommended time has passed please take the following steps:

1. Verify that your payment has gone through successfully.

2. Use our contact channels to contact us – FB messenger, email or contact page. 

3. Send us the order number, we will update you with the status of the order. 

Refunds

Can I Get a Refund?

If Services have started to process, we cannot issue a refund. If you incorrectly sent in your order details, please contact us for a quick solution. 

(Example: 15 likes have already been delivered on a 100 like order)

If you are not 100% satisfied with your order you can submit a ticket using our contact page to find a solution that works for you.